Contact Support

Feel free to contact us at any given time and with any question, using the form below. Our support team will try to reply as soon as possible, providing an exceptional service.

Please read before submiting support request

Forgot Username or Password?

  • Forgot your username or password? You can restore your password by clicking at "Forgot Password" Button.

Referrer Problem

  • For security reasons, referrer data can be changed only by direct request made from both sides (referrer/user).
  • Please check sponsor username in the registration page before creating account.
  • Cannot find Upline ID despite of using ref link? Contact us with details

Withdrawal Problem

  • You can only withdraw amount equivalent in "Available Balance".
  • Withdrawal requests can be processed within 24 hours from the time of your request.
  • Still facing issues with Withdrawal system? Contact us right away!

Deposit Problem

  • Missing Deposit? Provide us your Payment Batch details/ screenshot via Support Form
  • Bitcoin deposit may take up to several hours to show up in your account.

You may also check our F.A.Q. section for answers to common questions

Our customer support team will be happy to answer all your questions regarding platform uses and company. Don't forget to provide us your contact details. We will reply you shortly.

Please write your message in English

Our working hours

Monday - Sunday:
8 AM to 6 PM COMPANY: «»Current Entity Name: FRANCHISE FOR GOOD, INC. DOS ID #: 5533952,
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Second office: 80 Gloucester Road, Wanchai, Hong Kong, 518034. fax: +852 3015 6779